Privacy Policy

Privacy Policy

Effective Date: April 7, 2026

Last Updated: April 7, 2026

Taptwice Global (“we,” “us,” or “our”), a subsidiary of Taptwice Media, operates the website taptwiceglobal.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us through our website contact form, we collect:

  • Your name
  • Your preferred contact method (WhatsApp, email, or social media)
  • Your contact details (phone number, email address, or social media handle)
  • Your message or inquiry
  • The page URL from which you submitted the form

This information is collected through our TTG Contact Form plugin and stored securely in our WordPress database.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address — collected with form submissions for security and spam prevention
  • Browser type and version — through standard HTTP headers
  • Pages visited and time spent — through Google Analytics (GA4)
  • Referring website — how you arrived at our site
  • Device type and screen resolution — for analytics purposes

Cookies and Tracking

Our website uses:

  • Google Analytics (GA4) — to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
  • Google Search Console — we use this to monitor our search performance. It does not place cookies on your device.
  • Cloudflare Turnstile — used on our contact form for bot protection. Cloudflare may set cookies for security verification. See Cloudflare’s Privacy Policy.
  • WordPress session cookies — functional cookies used if you are a logged-in administrator. These are not set for regular visitors.

We do not use advertising cookies, retargeting pixels, or third-party tracking scripts beyond those listed above.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Send you relevant information about our services if you have contacted us
  • Improve our website performance and user experience
  • Protect against spam, abuse, and unauthorized access
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

How We Store and Protect Your Data

Your data is stored on servers provided by Hostinger, our web hosting provider. Our website runs on WordPress with the following plugins that handle data:

  • TTG Contact Form — stores form submissions in a secure WordPress database table
  • TTG Management — handles caching and performance optimization (does not collect personal data)
  • Backuply — creates site backups that may include database records

We implement appropriate technical measures including HTTPS encryption, secure database storage, and access controls to protect your information from unauthorized access, alteration, or destruction.

Third-Party Services

We use the following third-party services that may process your data:

  • Hostinger — web hosting (Privacy Policy)
  • Google Analytics — website analytics (Privacy Policy)
  • Cloudflare — security and bot protection (Privacy Policy)
  • Telegram — we receive form submission notifications via Telegram Bot API. Your name and message may be transmitted to Telegram for notification purposes (Privacy Policy)
  • Google Fonts — web fonts loaded from Google servers (Privacy Policy)
  • cdnjs (Cloudflare) — Font Awesome icons loaded from Cloudflare CDN

Data Retention

We retain contact form submissions for as long as necessary to fulfill the purpose of your inquiry and maintain business records. You may request deletion of your data at any time by contacting us.

Google Analytics data is retained according to our GA4 settings and Google’s data retention policies.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@taptwicemedia.com.

International Data Transfers

Taptwice Global serves businesses across 15+ countries. Your data may be transferred to and processed in countries other than your own, including India (where Taptwice Media is headquartered) and the countries where our hosting and third-party service providers operate. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Taptwice Global is a subsidiary of Taptwice Media.